In case the client cancels his reservation / does not appear on the day of departure, our cancellation policy will be as follows:
- If you cancel more than one month before check-in, 10% of the total amount of the reservation will be charged.
- If you cancel between one month and 15 days before check-in, 20% of the total amount of the reservation will be charged.
- If you cancel between 15 days and the day of check-in, 50% of the total amount of the reservation will be charged.
If your reservation was made less than one month in advance, the cancellation policy will be adjusted according to the date on which it was made.
Royal Catamaran reserves the right to cancel the departure in case the weather conditions are unfavorable and endanger the boat and / or passengers, always being our crew who decides such unfavorable conditions.
In this case, an attempt will be made to change the departure for another day and, if this is not possible, the amount paid for the contracted service will be refunded.
Si tienes preguntas no dudes en ponerte en contacto con nosotros.