In the event that the client cancels his reservation / does not show up on the day of departure, our cancellation policy will be as follows:
- If you cancel more than one month before check-in, 10% of the total amount of the reservation will be charged.
- If you cancel between one month and 15 days before check-in, 20% of the total amount of the reservation will be charged.
- If you cancel between 15 days and one week before check-in, 50% of the total amount of the reservation will be charged.
- If you cancel less than a week before check-in, 100% of the total amount of the reservation will be charged.
Royal Catamaran reserves the right to cancel the departure in the event that the weather conditions are unfavorable and endanger the boat and/or the passengers, always being our crew who decides such unfavorable conditions.
In this case, an attempt will be made to change the departure for another day and if this is not possible, the amount paid for the contracted service will be refunded.
Contact us
If you have any further questions please don’t hesitate to contact us.
Phone: +34 637812215
Email: [email protected]